Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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User profile for user: qbeam
qbeam Author
User level: Level 1
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Magic Keyboard trackpad not working fresh out of box?

Bought the 4th gen 12.9in iPad Pro and set it up last night. I bought the Magic Keyboard to pair and immediately connected it to my iPad after initial iPad set-up. Keyboard works fine, but the trackpad is completely unresponsive? I'm unable to see a cursor or use any of the touch shortcuts. Any solutions? I tried restarting my iPad and reconnecting it to the keyboard but that wasn't the fix. MK is the newest gen, 2021, straight out of the box. Thanks

iPad Pro 12.9-inch Wi-Fi

Posted on Jul 1, 2021 9:50 AM

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User profile for user: markwmsn
markwmsn
User level: Level 6
15,053 points

Posted on Jul 1, 2021 5:06 PM

A brand new unit should be eligible for Apple support. If no other volunteer comes by with a solution, you may want to click "Get Support" in the upper right corner of this window.

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Magic Keyboard trackpad not working fresh out of box?

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