My phone does not appear as a device in itunes

my iPhone is not showing up when I connect it to iTunes on my computer. I’m trying to restore from backup because I do not know my passcode. I am in the recovery mode screen

Posted on Jul 1, 2021 4:19 PM

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Posted on Jul 1, 2021 7:13 PM

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095 - and https://discussions.apple.com/message/29983567#29983567


iOS device not showing in iTunes for Windows. - https://discussions.apple.com/docs/DOC-10691


Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support - https://support.apple.com/HT203188

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Question marked as Top-ranking reply

Jul 1, 2021 7:13 PM in response to brookebasiri

If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095 - and https://discussions.apple.com/message/29983567#29983567


iOS device not showing in iTunes for Windows. - https://discussions.apple.com/docs/DOC-10691


Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support - https://support.apple.com/HT203188

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My phone does not appear as a device in itunes

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