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So much for the phone being water resistant...

One of the two camera lenses on my iPhone 8 no longer functions after the device was exposed to water. What's my recourse?

iPhone 8 Plus

Posted on Jul 2, 2021 6:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2021 6:52 PM

If you have AppleCare+ you use one of your two accidental damage claims to replace the device at reduced out of warranty fees. If you don’t have AppleCare+ you can replace it for the full out fo warranty cost, or buy a new device outright.


Fees are here -> iPhone Repair - Official Apple Support (change the country/region as necessary in the lower right corner).


Also see -> About splash, water, and dust resistance of iPhone 7 and later - Apple Support. Water resistance is never a guarantee that water exposure cannot nor will not cause damage.

1 reply
Question marked as Top-ranking reply

Jul 2, 2021 6:52 PM in response to Albotronik

If you have AppleCare+ you use one of your two accidental damage claims to replace the device at reduced out of warranty fees. If you don’t have AppleCare+ you can replace it for the full out fo warranty cost, or buy a new device outright.


Fees are here -> iPhone Repair - Official Apple Support (change the country/region as necessary in the lower right corner).


Also see -> About splash, water, and dust resistance of iPhone 7 and later - Apple Support. Water resistance is never a guarantee that water exposure cannot nor will not cause damage.

So much for the phone being water resistant...

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