So much for the phone being water resistant...
One of the two camera lenses on my iPhone 8 no longer functions after the device was exposed to water. What's my recourse?
iPhone 8 Plus
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
One of the two camera lenses on my iPhone 8 no longer functions after the device was exposed to water. What's my recourse?
iPhone 8 Plus
If you have AppleCare+ you use one of your two accidental damage claims to replace the device at reduced out of warranty fees. If you don’t have AppleCare+ you can replace it for the full out fo warranty cost, or buy a new device outright.
Fees are here -> iPhone Repair - Official Apple Support (change the country/region as necessary in the lower right corner).
Also see -> About splash, water, and dust resistance of iPhone 7 and later - Apple Support. Water resistance is never a guarantee that water exposure cannot nor will not cause damage.
If you have AppleCare+ you use one of your two accidental damage claims to replace the device at reduced out of warranty fees. If you don’t have AppleCare+ you can replace it for the full out fo warranty cost, or buy a new device outright.
Fees are here -> iPhone Repair - Official Apple Support (change the country/region as necessary in the lower right corner).
Also see -> About splash, water, and dust resistance of iPhone 7 and later - Apple Support. Water resistance is never a guarantee that water exposure cannot nor will not cause damage.
So much for the phone being water resistant...