You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Libmic
Libmic Author
User level: Level 1
4 points

I need to access a note that is locked and I can not remember the password. Is there any way to retrieve the information?

I have all my personal information in a note that I locked. I was using Face ID to unlock it But I changed my Face ID or tried to add my face with mask on as it was not accepting when I qr coded into premises. (Thought I was being smart!) now I am locked out and unable to access really vital information. I know I am an idiot but is there anyway I can get the information. It says Apple can’t help but I am sure I am not the first nor the last to have this happen so any help would be appreciated.

Posted on Jul 3, 2021 4:47 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,030 points

Posted on Jul 3, 2021 4:51 PM

There is no way to recover locked notes without the note password. You can create a new password, but that will only apply to new notes. When you created the password initially it was recommended that you create a password hint. Did you do that?

View in context

Similar questions

1 reply

I need to access a note that is locked and I can not remember the password. Is there any way to retrieve the information?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up