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Apple Watch no time updates in workout app while taking an outdoor walk

I have an Apple Watch 5. In some recent update, a bug seems to have been introduced and time does not update when the screen is visible but not activated using the workout app taking an outdoor walk. So it could be 8AM but the darkened but visible screen on my watch shows updated workout data but an old time such as 7:15AM. This has caused me to be late for a meeting… can this be changed/fixed? It was not this way before.

Posted on Jul 4, 2021 7:07 AM

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Question marked as Top-ranking reply

Posted on Jul 5, 2021 8:19 AM

Hello hejish,


It sounds as though your Apple Watch isn't displaying the correct time on the lock screen. Apple Support Communities is a great place for help! Since having this issue have you had the opportunity to restart your Apple Watch? If not, you can find the steps for restarting in the following article.


How to restart your Apple Watch


In addition to restarting have you noticed if the issue continues if you change the Apple Watch face to a different face? If you havne't tested a different face you can find the steps for doing so in the following article.


Change the watch face on your Apple Watch


Let us know the results of restarting and using a different face, and we'll proceed from there.


Have a great day!

2 replies
Question marked as Top-ranking reply

Jul 5, 2021 8:19 AM in response to hejish

Hello hejish,


It sounds as though your Apple Watch isn't displaying the correct time on the lock screen. Apple Support Communities is a great place for help! Since having this issue have you had the opportunity to restart your Apple Watch? If not, you can find the steps for restarting in the following article.


How to restart your Apple Watch


In addition to restarting have you noticed if the issue continues if you change the Apple Watch face to a different face? If you havne't tested a different face you can find the steps for doing so in the following article.


Change the watch face on your Apple Watch


Let us know the results of restarting and using a different face, and we'll proceed from there.


Have a great day!

Apple Watch no time updates in workout app while taking an outdoor walk

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