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Media and Purchases

Hi everyone,


I've been having problems with this for a week or so now and can't seem to find a solution.


I want to view my purchase history of my apps on the App Store. I tried on my iPhone and iPad using the method via "Settings->account->appstore itunes store->view my account, but every time I click on "Purchase History", it asks for my password. I type it in, it thinks about it, then it asks for my password again. I do it about 10 times with no success. I tried typing in a wrong password and it came back with "wrong password", so it must know that my password is correct!


i also tried the same on my MacBook, via iTunes and then Account, View my Account. Same error! I click on Purchase History and it asks for my password loads of times and can never seem to process it.


Issue not occurr if i tried other Apple ID, so it seems related to my account.


Has anyone had this problem before and know how to solve it?


Thanks in advance!

iPhone XS Max, iOS 14

Posted on Jul 8, 2021 10:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2021 1:36 AM

In such a situation, I suggest that you contact Apple Support directly using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio


P.S. I suggest the same thing to MrsBelge as well.


4 replies

Media and Purchases

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