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i have new apple macbook pro had it a few weeks, when i used photo booth to record worked fie then when i replayed it i get a nasty screech sound. took it to apple store and did diagnostics and it said ok would not do it at store but when ii got hom

new MacBook Pro makes screech sound when using photo booth reply of recorded video. took to Genius Bar diagnostics done said ok would not screech att store but does at home nothing plugged in nor other electronics on



MacBook Pro 16″, macOS 11.4

Posted on Jul 9, 2021 11:25 PM

Reply
2 replies

Jul 9, 2021 11:50 PM in response to suziecawthorne

suziecawthorne Said:

"new MacBook Pro makes screech sound when using photo booth reply of recorded video. took to Genius Bar diagnostics done said ok would not screech att store but does at home nothing plugged in nor other electronics on"

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What to Try:

A. Disable Bluetooth:

See what happens when you disable the Bluetooth. There might be a conflict between devices.


B. Resetting the Core Audio:

Type the following command in Terminal:

sudo killall coreaudiod

To get to Terminal go to: Applications > Utilities > Terminal


C. Single Out this User:

For temporary use and troubleshooting purposes, create a new Administrator User, seeing if all shows up as it should. If so, then it is likely an issue with the current user itself. Once determined, delete this Administrator User.


D. Screenshare to Show Apple:

Based on what you mentioned, this is something you need to share with Apple Support. You would use the iSight Camera on your iPhone or Mac to perform the screenshare all of this. Simply hover the iSight camera over this so show the Apple Rep this over the phone. Use with of these links:

View these User Tips:


Apple’s Contact Information:

Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

Jul 15, 2021 1:06 AM in response to TheLittles

well used

Feb 1, 2021 9:24 PM in response to Bilal_M

Update:


This problem was fixed for me until yesterday. I tried the established solution and it worked again!

For those of you not understanding the solution from the thread, here it is:

1. Quit photobooth (I'm not sure if this is necessary)

2. Locate to the applications folder and find Photobooth

3. Right-click on the icon and press "duplicate"

4. Check if the copy works (it should work)

5. Quit the copy, move it to the trash and now open the original app... it should be working fine now


If this doesn't work for you, I apologize. Try contacting Apple or refer to the solutions in the thread below. hisuzie here ii used and it worked ok still had appointment at genius so adviser tried some other things after we were able to eliminate external possibilities. he found the output one the sound graph was auto defaulting to highest so gains were causing screeching so lowered and was better. he then did some thing else in backroom and then it seemed ok as well, but back home was not consistent so I will take in again to apple store . it seems internal and so maybe back to factory??

i have new apple macbook pro had it a few weeks, when i used photo booth to record worked fie then when i replayed it i get a nasty screech sound. took it to apple store and did diagnostics and it said ok would not do it at store but when ii got hom

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