Just installed Samsung 4K TV, Bose Soundbar (optical) and Apple TV 4K (using 4K HDMI) in new home. While watching streaming apps on ATV4K the sound cuts out for 3-4 minutes and then comes back. It's more prevalent on Peacock app, but happens with all of them. This is happening on another system (exact same set up) on the patio as well. Any thoughts on how to fix this?
I did find a fix. I went into my Apple TV settings and changed it from Dolby to stereo. You can find more about it here:
https://support.apple.com/en-us/HT204069
Audio formats supported on Apple TV
I hope this helps.
~Tommy
That did help. Thank you!
Thank you! This worked and saved me a ton of time and trouble.
Lower bit rate under audio settings to 16 from 24.
Sorry just saw your response. Hope they fix the original problem
It’s under audio strings. There is a picture of the screen sone where here I listed. 24 down to 16. Good luck
Thanks for the tip. I switched audio format to stereo and it seems to have fixed the problem of the audio cutting out.
I don't have Dolby Atmos, so why should stereo audio format make a difference to the sound quality?
Losing Sound From Apple TV 4K
