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gumby40 Author

Level 1

5 points

Iphone back up

Hello,

I just received a new phone last week. I have backed up the old phone, However my pictures are not showing up on my new phone. Can you help me with this?

iPhone 12 Pro, iOS 14

Posted on Jul 12, 2021 12:17 PM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Jul 12, 2021 12:28 PM

Were you using iCloud Photos? If so, the photos are not part of your backup. As long as you are using the same Apple ID, on your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Photos, then turn on iCloud Photos.

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Iphone back up

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