Issues changing the country in Apple Store!

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Level 1

8 points

Issues changing the country in Apple Store!

Hi Apple community,

I have been trying to change the country into US to redeem a card , but unfortunately it didn’t work.

I canceled subscriptions, ICloud plan and add all details for US state/city and payment method yet it seems that payment method is the issue. I tried Credit Card and None , a message “ payment method is declined/ not valid “ popped up and even with PayPal “ your PayPal and iTunes and App Store account must be registered in the same country or region” , What can I do ?

iPad, iPadOS 14

Posted on Jul 13, 2021 8:29 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,639 points

Jul 13, 2021 11:03 AM in response to moza257

This article describes how to change your country setting and the requirements and results of doing this:

Read how to "Change your Apple ID country or region" click here --> https://support.apple.com/HT201389

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

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Answer 2

Limnos

Level 10

418,639 points

Jul 13, 2021 10:10 AM in response to moza257

Is your credit card billed to you in the USA?

From: Payment methods that you can use with your Apple ID; click here --> https://support.apple.com/HT202631

"Make sure that the billing address for your payment method matches the billing address for your Apple ID. In some cases, you might need to call your bank or financial institution to authorize international or online purchases. You might also need to confirm that the mobile number associated with your payment method is correct."

The system is set up so it is difficult to change country settings unless you really are moving to live in another country.

As for your gift card, maybe you know somebody who lives in the USA who would like it?

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