No results after searching for Sheryl Crow (or any artist) in Apple Music

Question

cbouche_ Author

Level 1

5 points

No results after searching for Sheryl Crow (or any artist) in Apple Music

Environment:

MacBook Pro 15" 2019 2.3 GHz, i9, 16 Gig

Steps to reproduce:

1) Open the Apple Music app

2) Enter Sheryl Crow in the search bar

3) Press the <return> button

Observed results:

Expected Result:

Apple Music shows music by Sheryl Crow.

Actual Result:

Search never returns any of Cheryl Crow's songs or albums.

Additional notes:

Same result for any artist.

I can go to Google and play the songs I want. However, since I pay every month for this service, I should have the ability to use the Apple Music app,

Please let me know what this issue is. Thank you, Christian

Posted on Jul 14, 2021 6:42 PM

Reply

Answer 1

Vancouver22

Level 8

37,718 points

Jul 14, 2021 6:57 PM in response to cbouche_

Make sure you are in fact signed into Apple Music (or you can sign out then sign back in)

Force quit the music app and restart your Mac & make sure you’re connected to the internet

Reply

Answer 2

cbouche_ Author

Level 1

5 points

Jul 14, 2021 7:06 PM in response to Vancouver22

I didn't even have to reboot -- That totally fixed it.

Remedy was to click Account -- > sign out. Then sign in with my Apple ID.

Thank you very much Vancouver22

You are awesome!!

Christian

Reply

Answer 3

TheLittles

Level 10

203,839 points

Jul 14, 2021 7:07 PM in response to cbouche_

cbouche_ Said:

"No results after searching for Sheryl Crow (or any artist) in Apple Music: [...]Same result for any artist.: I can go to Google and play the songs I want. However, since I pay every month for this service, I should have the ability to use the Apple Music app[...]"

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Use the "iTunes Store" Tab:

View the top-right corner of this screenshot, making sure you have the iTunes Store tab selected, before you search.

Screenshot:

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