A problem was detected with the TrueDepth camera. Face ID has been disabled.

I had a similar problem to this today, bit of water on my screen and I got the TrueDepth error!

unsure if this is a fix but it worked for me!

I basically reset my Face ID, restarted my phone, put my pass code in to turn it on, went straight to settings and put it in aeroplane mode, after this I want to set up Face ID again and it worked, I then turned it of aeroplane mode and it’s been fine since.

give it a try, if geniuses are saying you need a new phone then it just seems like they’re trying to Upsell you

took me about 5 minutes to work this fix out

Same problem here: Problem with TrueDepth camera after Update to IOS 15. I tried everything (except the banging), nothing worked. No repair option in store, just exchange-offer for >500$…really frustrating. I won’t buy a new IPhone, this is ridiculous, Apple!

Still having the issue and my phone barely got wet

Have you gotten a fix on this please? I’m also having the same problem.

I had the same experience! I was at the gym yesterday and my face id wouldn't work. Today, I went to the genius bar and they told me within the first 5 min that I would have to pay $595 to get it fixed since I don't have apple care. That's ridiculous. I bought this phone from Verizon a year ago. That's right, A YEAR AGO! I'm very disappointed.

Q: A problem was detected with the TrueDepth camera. Face ID has been disabled.

i tried resetting all settings, factory restoring, reinstalling ios with itunes, ipsw files, activating lost mode……… nothing worked and left with this error “ face id has been disabled”

front portrait also doesn’t work…..

i think its a software bug after updating to ios 15.0.1 so please make a fix in next ios15.1 update

It stopped working after like 24 hours of doing this but it was a fun theory while it lasted. I will definitely be trading this bad boy in for a newer model. Definitely not going to shell out cash for repair when I can trade it in for a phone with 5G.

I'm have the exact same issue with the TrueDepth camera a few minutes after a water splash on my iPhone Xs which is expected to be waterproof...

Appointment is settle at Genius Bar tomorrow... but it's planed to buy a new iPhone. This is native disfunction which should be taken under warranty as it limits the phone usage.

I have to precise that my iPhone Xs is in perfect condition, never been out of its protection case and with glass protection also.

Wait and see.

is there any possibility to repair face id after water splash 💦

Same problem

Same issue. Still not working after all tried scenarios. I also restored to factory 2 times.

Same issue since it should be water resistant

I would like to join to the club.

Face ID doesn’t work after easy water splash. What the **** Apple?