Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

A problem was detected with the TrueDepth camera. Face ID has been disabled.

A problem was detected with the TrueDepth

camera. Face ID has been disabled


Suddenly found that message on my iPhone XS and can’t setup Face ID Anymore .

Posted on Jul 16, 2021 8:26 AM

Reply
Question marked as Best reply

Posted on Oct 8, 2021 11:01 AM

Exactly same thing happening here after a small water splash, despite the update to iOS 15.

I can't even restart the Face ID, since the phone just won't allow me to do anything about it because of this TrueDepth problem.

34 replies

A problem was detected with the TrueDepth camera. Face ID has been disabled.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.