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Cynsells Author

Level 1

4 points

phone wont restore

my iphone won't restore or update when connected to my computer. i have an old computer & it cant receive the latest update, and now my phone is stuck needing to be updated or restored and it wont do anything.

iPhone XR

Posted on Jul 22, 2021 2:50 PM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Jul 22, 2021 2:58 PM

If you don't have an up-to-date computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider. For more info, see:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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