iPhone 6 crashing repeatedly since iOS 12.5.4

apparently, the issue was associated with a nearly full iPhone storage. when I transferred all of my photos to my iMac and deleted about a dozen disused apps, the remaining apps on this iPhone 6 Plus again functioned without crashing. backing up is always a good idea. it should be noted that the iPhone worked without issues prior to the iOS 12.5.4 update. thanks for your suggestions!

My iPhone 6 with iOS 12.5.4 is also crashing repeatedly; it worked perfectly before the iOS update.

My storage is nearly empty (I'm only using 10GB of the available 128GB!) so I don't believe it is storage related (but thanks for the suggestion)

Does anyone else have any idea or tips about how to resolve this?

The phone is crashing every few minutes, even if I'm not trying to open or use Apps.

Anecdotally, it also seems to be using battery much more quickly.

Any suggestions would be very appreaciated!

WSL1976 wrote:

My iPhone 6 with iOS 12.5.4 is also crashing repeatedly; it worked perfectly before the iOS update.

My storage is nearly empty (I'm only using 10GB of the available 128GB!) so I don't believe it is storage related (but thanks for the suggestion)

Does anyone else have any idea or tips about how to resolve this?

The phone is crashing every few minutes, even if I'm not trying to open or use Apps.

Anecdotally, it also seems to be using battery much more quickly.

Any suggestions would be very appreaciated!

Back it up and then restore it to factory state using a computer. Doing it from a computer is important as it will install a clean copy of iOS. Test it. If it doesn't crash anymore, try restoring your backup. If things continue to work, it was probably a bad install. If the problem comes back, you'll know that something you installed on the phone is causing a problem.

NeedHelpNow888 wrote:

How do you back up the iPhone when it doesn't stay on long enough to do anything? Mine crashes again as soon as it turns on.

You don't. You make arrangements to have your phone serviced and accept the fact that, because you didn't back up regularly (iCloud will back up nightly automatically), you are going to lose data.

Thankfully, after turning my phone off overnight, it came back on long enough to delete a few videos from the "videos" folder... and then from the "recently deleted" folder. After that, I was able to transfer the photos to my computer and delete them. Problem solved.

I would suggest that you back up your phone, restore it as new using your computer. This will load a fresh copy of iOS onto the device. Once you've got everything up and running, restore your backup.

Ah, yes. Lack of free space on the phone will cause all sorts of weirdness. Glad you got it figured out.

P.S. Like your user name. I went to BMC.

also

Do you have VPN or antivirus apps installed?

12.5.4 was a security update and iphones don't really like those unnecessary security add-ons.

also

Settings, Battery, Battery health

What is the % shown? Less than 80%?

If its the original battery or it has been replaced by a third party it is a big suspect.

Great, thanks so much. I'll give that a go!

How do you back up the iPhone when it doesn't stay on long enough to do anything? Mine crashes again as soon as it turns on.

Good reason to back up regularly like every week, then when the phone crashes like this you only lose a week if data.

Set a weekly reminder - on the new phone.