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User profile for user: reademandweep
reademandweep Author
User level: Level 1
47 points

Harry Potter Movie on AppleTV subtitles missing

I purchased Harry Potter and the sorcerer’s stone. The closed caption or subtitles setting is:

missing on Apple TV but present on iPhone and iPad.

If closed captioning exists on one version, it clearly is embedded in the movie.

I can’t find nowhere to report this in the TV app, Apple’s website or anywhere else. Can anyone tell me how to solve the problem or how to get in touch with the correct department of Apple ?

thanks (I hope)

Apple TV HD, tvOS 14

Posted on Jul 23, 2021 8:21 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,992 points

Posted on Jul 24, 2021 5:22 AM

To access subtitles and closed captioning, swipe down during playback to access the Info pane. Navigate to Subtitles, then select a language. Change subtitles or languages for videos in the Apple TV app or iTunes Store - Apple Support

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Harry Potter Movie on AppleTV subtitles missing

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