You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad touch screen

iPad touch screen does not always respond to touch any suggestions for troubleshooting



iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Jul 25, 2021 1:45 PM

Reply
Question marked as Top-ranking reply
4 replies

Jul 25, 2021 3:42 PM in response to mpgreeff

The intermittent, unresponsive touchscreen issues with higher priced, larger screen iPad Pro and iPad Air models are a well known and well documented here in the iPad support communities.

This affects a still small, but contuning growing minority of random 2017 through present iPad Pro and iPad Air models and its user base.

After nearly 3 years of this nonsense, there is still no confirmed cause and fix/solution from Apple.

NONE!


Getting one of these defective units is very random and ONLY one of a small handful of issues going on with higher priced, larger screen iPad models that has prevented me from purchasing a new iPad Pro or new iPad Air for the past 2-3 years.


Apple and Apple support have no real fixes or solutions to this issue.


If you have a screen protector on this iPad Pro, remove it as the screen protector makes the touch screen and Pencil experiences worse.


There is absolutely no solution/s to these later iPad Pro/iPad Air touch screen issues.


You can contact Apple support, but your iPad Pro/later iPad Air model maybe too old for Apple to offer any type of free or in-warranty iPad replacement and Apple will ONLY offer “band-aid“-like advice/fixes/solutions to this issue.

Apple support is pretty much clueless to this issue.


This is something you probably didn't want to learn, but doesn't change any of the currently known facts.



So Sorry & Best of Luck to You!

iPad touch screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.