M1 Mac Mini won't respond to keyboard presses or mouse clicks

Thank you for this. I have a Mac Mini M1 with Hyperdock installed. Hyperdock was a cary over tool from an older Intel Mac. I also experienced the 'mouse moves, but no clicking or keyboard response' issue.

This was occurring at least once per day, and the only way to clear the issue was a hard reboot.

I've uninstalled Hyperdock, and there has been no issue for 10 consecutive days and counting.

I can live without Hyperdock, I could not live with daily reboots.

Thanks so much!

Guys, I think I found a solution to this problem. Look in the devices, in the sound panel you will have a "teamviewer multioutput" sound device, after removing the freeze is gone! Several times this device reappeared and the freeze started again. You need to delete it like this: Utilities - Midi setup - and remove multiout device. For three days there were no more freezes. When this device was, then there were freezes twice a day. Sorry for my English, my first language Russian

HI Ben,

Sooo weird - I am on exactly the same trail at the moment. After a couple of freezes this week I noticed the little preview window flickering so on my MBP I uninstalled it and haven't had a freeze in 24 hours.

I'm working from home today so on my M1 iMac which froze a lot more - I've uninstalled Hyperdock too on that so I will see how that goes but its an interesting line of enquiry.

As you said its not been updated and the people that I know that dont have freezing issues certainly dont have this app.

Fingers crossed but great to see you think the same thing!

Hi All, I've also uninstalled Hyperdock and haven't experienced the issue since then. So far it's looking promising. There are good alternatives to Hyperdock.

Thanks for the suggestion.

Update: since deinstall of hyperdock one week ago (I use Dockmate now) I've had no problems so far.

Then it is more serious than a single non responsive app.

Get and run EtreCheck Pro, then post back here with your Report.

see > https://etrecheck.com/

For help using and posting your report.

see > https://discussions.apple.com/docs/DOC-250000211

Sounds like a bluetooth issue with interference. Move Mac away from you as far as possible. You can also try a wired keyboard and mouse to be sure that is the issue

Not yet. Uninstall and physically disconnect the might-work mighty. Likewise with all 3rd party kb & mice, especially if they’re also mighty eek. The problem doesn’t happen with Apple gear, that would be the final (ultimate) step. Good luck!

I have the same problem with my Macbook Air M1 and since I have it I have hyperdock installed. Just uninstalled it and hope that those freezes are no longer on my machine. It sometimes worked 2 weeks without any problems and sometimes froze twice a day. I hope this really helps!

To contact Apple Support, go to > https://getsupport.apple.com

Hi Ben and Stibbsy, just adding to this as I also have Hyperdock and experiencing this issue. I'll uninstall it now and will update this in some time whether it helped or not.

There may be some “connection” between multiple mice and the frequency of this occurring.

Ive been using 3rd party mouse but also use Mighty Mouse for editing and when they are both “on” this issue occurs a lot.

try unplugging your comp for a minute.

the RAMs are supposed to reset on restart.

yea, I was told to reinstall the MacOS.

If and when it happens again, go up to the Menu > select Apple > Force Quit > look for an unresponsive App. and force quit just that app.