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donskich228 Author

Level 1

4 points

Can't log in to my third party email address, should I change the email for my Apple ID?

I have an Apple ID and it was fine, I can log in to iTunes, iCloud, etc. The problem is, I use a third party email address (@gmail.com) and I have not be able to access it through the Gmail platform because it require my lost phone number for the verification. — I planned to get new Apple device (Macbook/iPad) and use the same Apple ID. Can I change the email address for my latest Apple ID with the accessible email address? What about my iCloud and purchased apps? Or should I just leave it like that and simply make the new Apple ID for my future Apple devices? Thank you!

iPhone 11, iOS 14

Posted on Jul 28, 2021 6:28 AM

Top-ranking reply

Eric Root

Level 10

684,537 points

Posted on Jul 28, 2021 8:33 AM

If you want to retain access to all your data and prior purchases, you need to do an email address change on your existing Apple ID. Note the restrictions in the article.

Apple ID Name Change. *

What to do after you change your Apple ID or password - Apple Support * I suggest doing this before you change your Apple ID or password.

Apple ID -Two-factor authentication

Based on what I have read, I suggest you leave your Apple ID email address as a 3rd party email address because you have more flexibility if you need to change the email address. For example, if the Apple ID got compromised, you can change it to another address. I also have read of many people who were locked out of their accounts when they forgot their password. Since the recovery email address is the @iCloud email address, if you forget your password, you also can't access your email to get emails from Apple to recover your account. You can set a rescue email address, but for some people, this hasn't worked.

For assistance with your current gmail address, contact support.

Gmail Support.

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Can't log in to my third party email address, should I change the email for my Apple ID?

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