Digital camera photos suddenly not recognized on Mac products

Question

TMA2021 Author

Level 1

8 points

Digital camera photos suddenly not recognized on Mac products

I have a Kodak Z950 EasyShare camera that I have been able to connect and transfer photos from for years (using USB). The computers I've transferred the photos to are a 2011 iMac, and a 2020 MacBook Pro. I transferred photos to both computers as recently as last week. Now, when I hook up the camera, the computers DO recognize the camera, but they either don't recognize the photos at all (zero available to transfer), or they are deemed an "unrecognizable format."

I have a feeling that the problem must be somehow with the camera, not the computers, but thought I would check here first. (I had to choose a topic to submit this, so I chose Photos for Mac, but on the old iMac, it's actually iPhoto.)

Thanks!

Posted on Jul 31, 2021 9:34 AM

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Answer 1

Best reply

TonyCollinet

Level 7

23,861 points

Jul 31, 2021 10:21 AM in response to TMA2021

Hi

What if anything has been changed on your system prior to this happening (especially MacOS updates)?

To rule out camera interface issues, can you take the memory card out of the camera, and put it in a card reader, and try to import the photos from there?

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Answer 2

TMA2021 Author

Level 1

8 points

Jul 31, 2021 1:02 PM in response to TonyCollinet

Thank you for replying.

As far as I know, nothing has changed since it last worked, last weekend. I certainly have not done any updates.

I will investigate your card-reader suggestion. I suspect I don't have anything that can even ACT as a card reader, but I'll look into it.

Thank you again.

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Answer 3

Old Toad

Level 10

207,643 points

Aug 1, 2021 9:16 AM in response to TMA2021

It's been several years since I had my Canon out and tacking pictures but I vaguely remember a menu setting for communication between the camera and computer. I can't remember what it's called but look for it in the camera's settings and change it to the other of two settings and try again. Again all cameras may not have that communication option.

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Answer 4

TMA2021 Author

Level 1

8 points

Aug 2, 2021 10:39 AM in response to Old Toad

Thanks again. I did change the "share" setting on my (Kodak) camera from "Favorite and Upload" to just "upload" - I have no idea if that's the type of thing you were referring to, but I WAS able to upload a test photo using the USB again, so THANK YOU!

As for the part about the iMac's age, etc., I am not sure if you were replying to me, but "about this Mac" says "iMac (27-inch, mid-2011)" and it's running MacOS Sierra version 10.12.

Thank you for your patience and for helping me solve this problem - at least for now!

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Answer 5

Old Toad

Level 10

207,643 points

Jul 31, 2021 2:49 PM in response to TMA2021

The 2011 iMac will have a card reader slot on the right edge of the iMac. I believe it is just below the CD disc slot.

I don't believe the 2020 MBP has a card reader slot.

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Answer 6

TMA2021 Author

Level 1

8 points

Aug 1, 2021 9:00 AM in response to Old Toad

You two are the best! Inserting the card into my iMac's card reader DID work. That part's great. But what does that mean about the import no longer working between the camera and USB?

Thank you!

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