Bluetooth headphones randomly mute

I have PXC-550 Sennheiser Bluetooth headphones. While having a phone conversation, it randomly keeps going into mute mode. And I have to keep watching the phone. Thats painful. This used to not happen earlier. Not sure this is related to latest iOS update, I am on 14.7…

thank you..

iPhone XR, iOS 14

Posted on Aug 2, 2021 10:20 AM

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1 reply

jdo_apple

Community Specialist

Aug 3, 2021 8:58 AM in response to manishfromkendall park

Hey manishfromkendall park,

It sounds like you're having issues with Bluetooth headphones and your iPhone. We can understand wanting to get that resolved. We want to help.

We'd recommend the steps in this article: If your headphones don't work with your iPhone, iPad, or iPod touch

Thanks!

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Bluetooth headphones randomly mute

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