As of today, all my printouts on my HP PageWide Pro 452dn look like the attached image where every character is a question mark inside a box. This happens with PDF's and Word documents, and the fonts are the same ones I always use (Calibri, Cambria, etc.). It could be a Big Sur 11.4 issue since I just updated. Any ideas?
MacBook Pro (2020 and later)
Hello People , Update
I have called HP and there is a solution without updating firmware. What you can do is go on Mac to printers and scanners and delete the printer. Then add new printer and select in the box usage: PCL Printer or Post Script Printer. Both worked for me.
One means for me only black and white and the other one was with colour printer. Any way with this I was able to print again. Of course you can call HP and they will assist you with this problem. This was a easy fix and they are aware of the issue and finding solution. Some were was asked Duplex , say yes to this option. Good luck
Dear Dolomites ,
Can you share this firmware update or do I have to contact HP myself?
How sooner a solution the better.
It did the trick for me.
Let's hope that HP comes up with a permanent solution
This worked thank you. Hope they get it figured out so we can use the right drivers.
I have that same printer and am experiencing the same issue.
working for me,...awesome. can someone post when HP has a fix !
Actually, it also impacts some Word files printed using AirPrint from my iPhone and iPad. However, I agree we have to be patient for HP to develop a FirmWare fix.😩
Can you please explain how ti add it back with AirPrint?
Thanks
FYI we recently bought a new HP printer and right away it did the same thing that our old one did so it won't matter which HP you buy you will have the same issue until they fix it.
Well that's really disappointing.
Can you provide the firmware?
Can you share the firmware that works?
Update: No color options anywhere. So, we have a printer that can do all the thing, but only black and white. I run labels for our business so, that's a bust.
I am getting ready to buy an Epson printer
What is RFT? Did someone find a new HP Driver for Macs?
Awesome, thanks!
Printing question marks in boxes
