All of a sudden my phone disable to TrueDepth Camera I can’t use face ID I’ve tried doing a hard reset I cleaned the camera I took off the case and I’m still having the issue my screen isn’t cracked and I haven’t dropped my phone can someone help me out
iPhone XS
Face ID true depth camera
Check out the article If an alert says Face ID has been disabled on your iPhone or iPad Pro.
Update to latest iOS if you have not already done so.
(Learn what to do If your iPhone, iPad or iPod touch won’t update here. )
If you did update successfully and are still seeing the same message, you will need to contact Apple Support or take your device in the nearest service location.
Truedepth camera disabled
