You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpods stop playing downloaded music after 15 seconds

I tried that was recommended to mend the issue:

  • Restarted iPhone, restarted Apple Music, turned off bluetooth and restarted,
  • Forgot Airpods then connected again,
  • Signed out of iCloud for a while (signed out for a full day) then signed in again.


I did not try to turn off Spatial and Dolby Atmos because I like these features and I don't think that this should be regarded as a solution.


After I signed in iCloud again, it worked for a couple days then it stopped working again.


This doesn't happen when I use Spotify so obviously the issue is not the Airpods.


This is incredibly frustrating when I'm on the road and I can't listen to music. Also, sometimes it's completely inconsistent, it doesn't stop playing every downloaded song, there doesn't seem to be any pattern for which one stops.


If this is a bug I will cancel my subscription for Apple Music until it's resolved cause this is ridiculous. I refuse to sign out every couple days and try these half-assed solutions.


Does anyone have another idea what else could be a final solution? Thanks!

iPhone 12 mini, iOS 14

Posted on Aug 4, 2021 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2021 8:25 AM

Hi Liliness.


There was an issue that was stopping music after 15 seconds. Are you on iOS 14.7.1? That has fixed the issue for most people.


I hope it sorts the issue out for you and let us know if this works please.

Similar questions

3 replies

Airpods stop playing downloaded music after 15 seconds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.