You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thiada131 Author

Level 1

4 points

I can't access my iPhone 10 Max, how reinitialize it ?

After updating my phone, I could not access it. I can't enter my passcode because the touch screen does not respond. any solution to this problem ? tks in advance.

iPhone XS Max, iOS 14

Posted on Aug 5, 2021 6:40 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Aug 5, 2021 6:58 AM

Restart your device. Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.

If the screen isn't working on your iPhone or iPad - Apple ...

View in context

I can't access my iPhone 10 Max, how reinitialize it ?

Similar questions