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Max OsX Base system is all that is appearing in disk utility no HD

Would love some help please my Mac was clicking over and over and had a folder on start up with a question mark I restarted a few times then goggled to try option>Command >R as it starts I get into disk utility and Max OsX Base system is all that is appearing in disk utility no HD - Ive got many family photos and files I don't want to loose so im scared to press the wrong thing - would love some help please

iMac 27″, macOS 10.12

Posted on Aug 5, 2021 6:48 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2021 7:20 PM

Your hard drive appears to be dead. In this case, any data on it can only be recovered by a professional service.


(202804)

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Max OsX Base system is all that is appearing in disk utility no HD

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