We are receiving an email “Account Error when receiving email using Spectrum Mail.TWC.com server. Have worked with Spectrum Support and they say that it is an Apple issue. This does not happen all the time. We have reset passwords word

Hello Dublin2689,

Thank you for reaching out in Apple Support Communities. We understand you're unable to receive emails from Spectrum in the Mail app on your iPhone. We'll be happy to help.

To confirm, were you able to follow the steps outlined in this article: If you can’t send or receive email on your Mac If so, and this error message continues to appear, we suggest to verify and configure the mail settings for Spectrum in the Mail app. Here's a link to gather the mail settings for Spectrum: Mail Settings Lookup

Then, you can manually add your email by Spectrum to see if that helps. Here's how: Add an email account to your iPhone, iPad, or iPod touch Specifically, you'll want to follow the section that says, "How to set up your email account manually."

Please let us know if that helps.

Kind regards.