I bought an iphone 12 mini from the Apple store in Singapore last December.
I recently moved to the US.
Only one SIM service provider here is able to give me a valid phone number while the other service providers confirm that my IMEI number is invalid.
Why do you think that is how can we resolve this issue ?
You're welcome.
We recommend checking compatible carrier networks in the previously linked article. You many also check with a Singapore network carrier to see if they have a roaming option in the US. See Wireless carrier support and features for iPhone in Asia-Pacific
We wish you best of luck.
Thanks Chris, I did look up at carrier locks and it says "No sim restrictions" and yes I do have the iphone 12 mini A2399 which doesn't show United States. You think that's the issue?
Hey there patricpaul,
Thanks for using Apple Support Communities!
If we understand correctly, you're trying to use your iPhone purchased in Singapore with a US carrier. Is that correct?
You would want to check that your iPhone is not locked to a specific carrier. You can see this at Settings > General > About > Carrier Lock.
You should have iPhone 12 mini Model A2399 and can see the compatible networks: 5G and LTE. Find the iPhone that’s right for your country or region.
"Unlocked iPhone models may support 5G and/or LTE networks outside the country of purchase when using a valid SIM from a supported carrier. Contact your carrier for more details."
This should help. Take care!
Overseas usage of an iphone 12 mini
