Level 1

16 points

iPhone 11 with iOS 14.7.1, no service

Hello,

I have an iPhone 11 and I have installed iOS 14.4.7 and since then I do not have the signal or cellular data. It is displayed "no service" or "searching"

I tried a lot of things like : exchage the SIM, eSIM, reset network settings, erase all content and settings....same issues.

It seems that it is hardware problem (motherboard) that Apple probably knows or this version of iOS has some bugs.

Do you have any idea how to fix it except that proposed by our local service to buy a new phone?

iPhone 11, iOS 14

Posted on Aug 11, 2021 9:59 AM

Similar questions

26 replies

laurentiu211 Author

Level 1

16 points

Aug 12, 2021 1:00 AM in response to Elidev_fr

Yes, I did it. Same issue.

laurentiu211 Author

Level 1

16 points

Aug 12, 2021 1:05 AM in response to creativeshot

Look at this video

I am afraid that the update just help the motherboard to die.

[Link Edited by Moderator]

Aug 17, 2021 6:07 PM in response to laurentiu211

I have same "No Service" problem. Mine is iPhone 7.

Aug 18, 2021 1:43 PM in response to slurmzmckenzie

Hi, everyone,

do you know you phone operator?

Aug 18, 2021 1:44 PM in response to laurentiu211

Hi, everyone,

do you know you phone operator?

Roowoo

Level 1

4 points

Aug 18, 2021 11:52 PM in response to Elidev_fr

Mines giffgaff (O2)

CDB2

Level 1

8 points

Aug 20, 2021 3:50 AM in response to laurentiu211

Same frustrating issue here on my iPhone 12 Pro. I’ve tried both network reset and a full restore. Problem continues.

antdude

Level 2

212 points

Aug 21, 2021 6:39 PM in response to CDB2

Same in my brand new iPhone 12 mini. I thought it was broken or something! VZW's store guy found no issues.

Aug 23, 2021 3:10 PM in response to Elidev_fr

Fido

Aug 11, 2021 11:22 AM in response to laurentiu211

Did you try to do a factory reset by connecting your iPhone from a computer? That was the last resort option that the Genius Bar tried on my iPhone 11 which is having the same issue as yours. In my case it did not help.

Aug 21, 2021 4:45 PM in response to laurentiu211

Iphone 11 Pro user with the same problem...

2 weeks now without my phone working correctly.

I've reset the phone, then I couldn't get it to activate! Apple store restored it too. Phone worked for a few hours and later that day it disconnected again.

I've refrained from going back to apple store because their only solution is to shell out $720 for a new phone.

I've called apple support and up until now, no one there even knows this is a problem. You tell them there are hundreds of posts online and they'll reply "we've yet to hear about this directly from apple" therefore we can't really do anything.

Even though they have an "engineer" working on my case and they haven't issued a statement to me yet, the apple specialist I spoke to today said "ya the only thing I can tell you is to mail it in for repair" when I know for a fact that it's the update to 14.7.1 that caused this...

Apple's normally pretty good about this but they've really dropped the ball this time...

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iPhone 11 with iOS 14.7.1, no service