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Level 1

4 points

Nothing happens after pressing "show complete album" in Apple Music for Mac

Hello!

I've been having a lot of glitches since upgrading to the paid Apple Music subscription.

One is that often (though not always) pressing "Show complete album" on Apple Music for Mac (latest version) does nothing.

Clicking on "Show in Apple Music" just gives "An error occurred" with a "try again" button. Tapping that repeated gives the same error message, until it finally gives up and just goes to the Apple Music homepage.

Appreciate any guidance or support on how to work through these glitches.

Warmly,

George

MacBook Pro 13″, macOS 11.5

Posted on Aug 12, 2021 9:40 AM

Best reply

turingtest2

Level 10

273,137 points

Posted on Aug 12, 2021 10:30 AM

Try rebooting your router and computer. Sometimes odd issues are down to stale DNS records. If not that it may pay to check for malware as this can disrupt iTunes/Apple Music traffic.

tt2

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Nothing happens after pressing "show complete album" in Apple Music for Mac

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