qr scan takes me to health app page, does not scan
qr scan takes me to health app page, does not read
qr scan takes me to health app page, does not read
While your phone may say the software is up to date, check the bottom of the page where the update to 15 is available. In details about the update you will see it allows you to download and store vaccine and lab results in Health app. Worked for me, hope it does for you.
While your phone may say the software is up to date, check the bottom of the page where the update to 15 is available. In details about the update you will see it allows you to download and store vaccine and lab results in Health app. Worked for me, hope it does for you.
If you’ve upgraded to iOS 15.1 and scanning the QR code opens the Apple Health website in Safari instead of the Health app itself, click on the share button in Safari. A menu should show an option to open or add to the Health app after clicking the share button.
Follow the prompts to add to Health and Wallet.
Make sure your phone is updated to iOS 15. Mine was at 14.8, and I kept getting the same issue. I upgraded to 15.1 and it worked as advertised. Would have been nice of them to point that out specifically in the article above.
The QR code might not be supported. It looks like only SMART Health Cards are supported according to the link in the Apple support page.
Add verifiable COVID-19 vaccination information to Apple Wallet and Health:
https://support.apple.com/en-us/HT212752
Is your provider that administered the vaccine one of those listed in the link below?
Registry of Verified SMART® Health Card Issuers for Vaccinations:
https://www.commontrustnetwork.org/verifier-list
After struggling with this for a bit with the same issue where the apple.com page kept opening (on iOS 15.2, Safari, "Share to Wallet" not presenting, using Verifiable SMART Card QR code) I solved the issue by clearing my safari browser settings.
I went to Settings --> Safari --> Clear History and Website Data
After doing that, I was able scan the QR code and this time it immediately worked as expected, importing into Health App and Wallet.
There are a couple of ways to work around this issue. From previous posts:
If you’ve upgraded to iOS 15.1 and scanning the QR code opens the Apple Health website in Safari instead of the Health app itself, click on the share button in Safari. A menu should show an option to open or add to the Health app after clicking the share button.
Follow the prompts to add to Health and Wallet.
OR
I was having this problem as well and I was already on iOS 15.1.1. No amount of restarting or force closing things seemed to help. I use Chrome as my default but I also tried copy/paste into Safari directly and still no luck.
What ended up doing the trick for me was going in to my Chrome app settings (in the Settings app itself), and set my default browser back to Safari. Once that was set I was able to tap on the link from the California vaccine records site and things worked great.
I don’t know if this will help the folks who need to scan a QR code from another screen but hopefully it’ll help for some of the crowd in here.
Finally was able to do it:
While your phone may say the software is up to date, check the bottom of the page where the update to 15 is available. In details about the update you will see it allows you to download and store vaccine and lab results in Health app. Worked for me, hope it does for you.
SOLVED: You need to update your iOS to 15.
Try changing the default browser to Safari. If it opens the Apple Health website in Safari after scanning the QR code, tap the share button. There should be an option to open in Apple Health and Wallet from Safari.
Make sure you have installed iOS 15.1.
I am having the exact same issue. When I scan a QR code using my iPhone camera, it opens apple.com and displays a page about Apple Health. Here is where it takes me:
https://www.apple.com/ios/health/
Very frustrating. it will not take me to the QR Code link or webpage.
I have the same thing happen when I scan the QR code for my vaccine record. I do not get the share with Health App option, just the apple.com/health webpage. Cannot even find the permissions for the camera to make it share with the Health app. I have even tried the "Share" option with the downloaded file of my vaccine record to add that way into the Health app. There is not option to "Share" with Health in all the choices to use.
I actually tried Safari in addition to Chrome, and it opens the same web page, which is a “share your vaccine status” page that requires a 2-factor authentication code that gets sent to my phone. Perhaps it is because of the type of QR code and is not an Apple issue?
qr scan takes me to health app page, does not scan