You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Scanning the Kaiser QR code on my wife's iphone does not result in the "health" button/selection (my phone does). It opens "apple.com/ios/health" in Safari. I have tried to compare settings between her phone and mine and can't find any differences.
iPhone XR, iOS 15
Hello et_callhome,
We understand that when scanning a QR code, you’re not seeing the expected options.
Just to be sure, is your wife’s iPhone running at least iOS 15.1? If it’s an iPhone 12 or iPhone 13 model, then iOS 15.1.1 is available.
Does using the steps in the following article under ‘If you have an existing verifiable vaccination record stored in the Health app’ help get that vaccination record added? Add verifiable COVID-19 vaccination information to Apple Wallet and Health
Thank you.
Hello et_callhome,
We understand that when scanning a QR code, you’re not seeing the expected options.
Just to be sure, is your wife’s iPhone running at least iOS 15.1? If it’s an iPhone 12 or iPhone 13 model, then iOS 15.1.1 is available.
Does using the steps in the following article under ‘If you have an existing verifiable vaccination record stored in the Health app’ help get that vaccination record added? Add verifiable COVID-19 vaccination information to Apple Wallet and Health
Thank you.
Yes, that has resolved the issue. She actually found the solution independently via google.
Thank you for the quick reply,
et_callhome.
et_callhome,
We're glad to hear it's all settled and appreciate you letting us know of her success.
Cheers!
Cannot add Vaccination QR code to iphone Health / Wallet
