Cannot add Vaccination QR code to iphone Health / Wallet

Scanning the Kaiser QR code on my wife's iphone does not result in the "health" button/selection (my phone does). It opens "apple.com/ios/health" in Safari. I have tried to compare settings between her phone and mine and can't find any differences.

iPhone XR, iOS 15

Posted on Dec 4, 2021 11:39 AM

Reply
3 replies

Dec 5, 2021 9:32 AM in response to et_callhome

Hello et_callhome, 


We understand that when scanning a QR code, you’re not seeing the expected options. 


Just to be sure, is your wife’s iPhone running at least iOS 15.1? If it’s an iPhone 12 or iPhone 13 model, then iOS 15.1.1 is available. 


Does using the steps in the following article under ‘If you have an existing verifiable vaccination record stored in the Health app’ help get that vaccination record added? Add verifiable COVID-19 vaccination information to Apple Wallet and Health


Thank you. 

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Cannot add Vaccination QR code to iphone Health / Wallet

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