No service after iOS 14.7.1 update

I updated my iphone to the current 14.7.1 today and now my phone says No Service even though i pay for Verizon. I’ve tried the following-

Restart network and my iphone

airplane mode on and off

disconnected from cellular data then reconnected, almost anything people have suggested.


[Re-Titled by Moderator]

Posted on Aug 15, 2021 8:16 PM

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Posted on Sep 8, 2021 8:42 AM

I think I found the fix! Here is what worked to restore service and stop the daily intermittent SIM failure errors after the 14.7.1 update to my XS and my wife’s 12. We are using eSIMs on AT&T. I removed our plans using Settings>General>Reset>Remove all cellular plans. Then I added them back using the QR codes on our carrier’s eSIM setup cards. This appears to have completely resolved our problem.

Before I tried this we had driven ourselves crazy rebooting, erasing cache and network settings, turning airplane mode on and off, wifi on and off, near and away from our wifi network, gotten a new physical SIM card for my wife’s phone, turned roaming and wifi calling on and off. Nothing worked until I removed all cellular plans.

30 replies

Sep 4, 2021 7:15 AM in response to AndroidkillsApple

AndroidkillsApple wrote:

iPhone 12 Pro is now a useless iPod touch after new update. No cell service whatsoever and it shows that I have bars and a 5G network. WHAT IS GOING ON!!
I regret ever switching back to an Apple product

What did the Apple Technician say when you clicked Get Support at the top of this page or took it to an Apple Store genius bar?

Aug 26, 2021 5:34 PM in response to deggie

Thank you sage of apple discussions forum. I didn’t hear anything that sounded like a solution only a defense of Apple touched with a very small bit of wit. Your are truly the master of this Universe. Last time I’ll be on here, I’m sure I’ll be missed. Keep up the good fight deggie your keen insight and speculations are what keep these discussions riveting and alive.

Aug 26, 2021 5:46 PM in response to Roberts63

Consider the possibility that users of the forum at level 6 and above no things that you don’t, and also have access to Apple internal resources. We have been advised to contact Apple support for this problem, using the Get Support link at the top of this page, as deggie told you. You are certainly free to ignore that device, but if you wait until your warranty expires it may cost you to get it fixed.


And if you didn’t hear anything that sounded like a solution you apparently didn’t have anyone read deggie’s last paragraph to you.

Aug 21, 2021 4:38 PM in response to DC_40

I did this and also had an apple genius reset the phone..

Left the store with a working phone but later that night the nightmare continued...


What's crazy is when you call apple support, no one has a clue that this is going on!! It's really baffling.

I'm now roughly 2 weeks without my Iphone 11 Pro and Apple Store's only solution is to buy a new phone lmao

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No service after iOS 14.7.1 update

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