My FaceTime won't operate because it won't recognize my apple ID. It asked for a second code, but when I agree my computer won't give me any place to get the second code to complete the task.
If you see a password box, enter the password (ABC) followed by the code (123) or ABC123 (no spaces).
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
You might want to try High Sierra.
Check the computer requirements shown in each link to see if your computer is capable of running that OS version.
macOS Big Sur is compatible with these computers
How to upgrade to macOS Mojave - Apple Support
You can try to download it at the link below. If it won't let you, then your only options are to upgrade to Sierra/High Sierra/Mojave or find an older computer where you can download it using your Apple ID.
https://appleinsider.com/articles/19/11/23/how-to-get-an-old-macos-installer-from-apple
Check to make sure your applications are compatible. .
El Capitan 10.11 Compatibility information
macOS Sierra 10.12: Compatible Apps
Also check to make sure there is a compatible driver for your printer.
Do a backup before installing, preferable 2 backups on 2 different drives.
Upgrading a macOS depends upon the model Mac, specifications, and year. To get more information about your computer, choose: (Apple menu) > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". There's more about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001
Use the computer information, including the model year, and the links below to determine what is possible with your computer.
Click on this link to read how to get different versions of macOS --> https://support.apple.com/HT211683
- The article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility
- It helps to have more RAM (memory) than what is noted as "minimum" for any particular system or your computer may run slowly.
- You may find to get links for High Sierra and later using the Mac App Store application to open a functioning page you need to use Safari.
- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.
- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.
Before upgrading, back up at least your data in case something goes wrong. See this support document: How to back up your Mac - https://support.apple.com/mac-backup
Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps
Your computer has 4 GB RAM. That was more than enough back when Yosemite was the current macOS but both Catalina and Big Sur recommend that as a minimum. When Apple says minimum they really mean it. For a variety of reasons I would avoid both Catalina and Big Sur on your computer unless it has serious hardware upgrades.
I have Yosemite and need to upgrade. I have 4 MB ram. What can I safely upgrade to.
