Unbearable stuttering when watching Apple TV+

I signed up for Apple TV today. The first thing I tried to watch stuttered every 10 seconds or so. I tried a second show with the same result.

Internet speed is 200+mb. Wifi transmitter is 10 feet from the 4K UHD tv.

I switched over to Netflix and everything is fine. Ditto Amazon Prime, HBO MAX, Criterian Channel.

Apple TV has an ongoing problem as evidenced by the hyndreds of complaints in this thread.

I'll try again over the next several days. If it persists I'll cancel.

For some reason, 44k will cause stuttered specifically in TV.app when viewing in full screen. Switching to 48k audio fixed the issue for me. As such:

Open "Audio MIDI Setup" in Utilities. (Use spotlight if you can't find it.) Select MacBook Pro Speakers.

From the dropdown menu, selected 48k.

I do have a roku attached to my soundbar. While that may be the problem, it's academic because there is no way I am getting a new streaming device to replace the roku. Apple just needs to fix their product and stop pretending they never heard of it before.

Lol I completely agree but as you can see from the countless complaints they don’t care. Just thought I’d share what was for me a simple solution to be able to watch the application if you really wanted to. If I had to chose between Keeping my tv and sound bar or keeping roku I much rather just keep my tv and sound bar and toss the 40.00 roku. I mean the other solution is to say forget apple all together and just use your money on another application. You know stick it to the man lol.

Same unbearable stuttering here. I’m in Colorado on standard TV and router (i.e. not using an Apple TV device). All other streaming services work fine. If this isn’t fixed soon, We’ll have to cancel the service.

Maybe their programming no longer works on the older 4K AppleTV? Surely Apple wouldn't use planned obsolescence so they can sell me a new device? Hmm...

Note: Most of us are no longer using an actual AppleTV were are using the app that is updated on the device (iPhone, iPad, TV, etc.) so the AppleTV device is moot at this point.

I’m experiencing the same issues with buffering of AppleTv+ content.

I have the newest Apple TV, fiber internet, and still buffers all the time. Only Apple TV+. All other streaming works fine, and Speedtest on Apple TV shows 150MBps.

Yes, my experience exactly as I watch the same film, Finch. Will be cancelling my service.

I have the same problem. Streaming on Roku stream bar pro. Highest internet speed and no problems with any other app. I tried support and they have no clue.

I have a new HDMI cable coming tomorrow. If that makes a difference I will repost

It won’t. It’s Apple’s problem to fix. They don’t seem to know how.

Exact same timing for me on Oregon Coast. I was also thinking it might be related to internet provider. Is Apple getting throttled?