Mic doesn't always work (Zoom, Instagram video calls)

slackmistress wrote:

MIC QUESTION: Okay, so I have a 4th gen iPad Air and I'm having weird mic issues.

So my microphone works with some apps -- I can record video with sound. It works with Google Meet. It works with FaceTime and Siri. But it does NOT work with Instagram video or Zoom.

HOWEVER --

if I have something plugged into the charging port when I'm using Zoom (for example, I'll connect the iPad to my gym TV for my boxing classes) the mic works just fine! So it doesn't feel like this is a specific Zoom problem?

I have:

-Tested the mic with other apps (see above)

-Tested each individual mic (whispering "hey Siri" into each one to see if she responded. And yeah, that felt kinda creepy.

-Made sure that all apps have permission to use the mic.

-Made use that I am not muted

-Closed all other apps while using Zoom or Instagram to make sure that no other app was using the mic

-Cleaned all mic ports with compressed air

-Removed the protective case to see if that's the cause

-Uninstalled and re-installed Instagram and Zoom

-Did a factory reset of the iPad

Zoom does not even register that I'm talking (there's no green flash on the mic icon to show that sound is being picked up.)

If anyone has any suggestions (besides a taking a hammer to it and screaming into the void) please let me know!

Since it works for Apple built in software Siri, and other apps, contact Zoom or look at their support site, same with Instagram.