iCloud password for Windows not working in Chrome or Edge

Question

iCloud password for Windows not working in Chrome or Edge

I have the latest version installed from the Microsoft Store (v.12.5).

Everything is checked in the iCloud Setting. iCloud Drive, Photos, Bookmark and Password.

The extension for Chrome and Edge are installed.

iCloud drive seems to work fine. The photos and the bookmarks also.

But the problems is with the Passswords:

When I go on a site where I need to login, I click on the little cloud icon in my browser. But I have a message: "Enable Passwords in iCloud for Windows to use iCloud Passwords withEdge"

But it is enabled!

I tried to remove the extension, put it back, restart, sign-out and in from iCloud, etc...

No success...

I am running Windows 10 Pro 64bit (version: 20H2, build: 19042.1165, Experience: Windows Feature Experience Pack 120.2212.3530.0 )

All the latest versions of browsers and plugin.

Posted on Aug 17, 2021 2:10 PM

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Answer 1

Top-ranking reply

Thierry Leveque Author

Level 1

17 points

Aug 19, 2021 1:09 PM in response to Sharon_419

I follow the suggestion.

Sign-out, un-install, install....

Same result.

But I just found that there is an "iCloud Passwords" app installed.

The app is working fine. I have access to all my passwords.

But the browsers extensions are still broken.

And please, don't ask me to reach Microsoft support because you app is broken!

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Answer 2

Sharon_419

Community Specialist

Aug 18, 2021 9:56 AM in response to Thierry Leveque

Hey there Thierry Leveque,

Thank you for using the Apple Support Communities! We understand you're experiencing an issue with Passwords failing to work in iCloud for Windows. We'd like to get you the help needed to get this working.

It would be our recommendation to uninstall iCloud for Windows following the steps here: Sign out of or uninstall iCloud for Windows. Then, reinstall a fresh copy of iCloud for Windows: Download iCloud for Windows. If the same issue occurs after you set it up again using these steps: Set up iCloud Passwords on your Windows computer, please reach out to Microsoft Support next: All Products - Microsoft Support

If you need additional support from Apple's side of things, please reach out to them using this link: Get Support

Best regards.

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Answer 3

Sharon_419

Community Specialist

Aug 23, 2021 5:08 AM in response to Thierry Leveque

Thierry Leveque,

Thanks for giving those steps a try. With the issue continuing, you should reach out to Apple Support directly for further investigation. You can use this link to connect with the team: Get Support

Take care.

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iCloud password for Windows not working in Chrome or Edge

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