iOS 12.5.4 some apps showing updates available, updates will download but not install

I have found that when an app asks to "download a previous version" that the thing to do is to quit the App Store. Delete the app off your iPhone and then redownload it. It will install the latest version compatible with your iPhone/iOS. That should reset everything. But, of course, you will have to restore any preferences you had with the app.

Redownload apps and games from Apple - Apple Support

However, if an app doesn't give you the "download a previous version" message, it won't redownload and install. I think it is best to leave those alone for now and wait (hopefully) for a fix to the iOS or from the app developer.

Hi

I have the same issue - I have tried every suggestion - It all started when I restored my iPhone 5S - I had to re-install the Loseit App but it will not complete a download - I still appears in my Purchased Apps and advises me to get the Previous Version - I wish I could!!

Here is the answer from their Support - Contact Apple - Apple says it's the developer!!! Both are monitoring each other - this does not help me

"I realize this isn’t the greatest news; we are monitoring the situation to see if Apple makes any updates that resolve this issue. If anything on our end changes or we find that this was, in fact, a Lose It! issue, we will take swift action to get it fixed."

"Hi Annabel,

Thanks for reaching out, and sorry to hear of the trouble.

We recently changed the minimum required iOS/iPadOS software to iOS 13.  So all Lose It! updates from that point forward require iOS/iPadOS 13. 

That is why you can not update to the newest version of Lose It!.

But, the Apple App Store is supposed to allow users to download a prior version that is still supported on their device and (iOS 12.5.4). 

Our working theory is that this has something to do with a change with iOS 12.5.4.  There are a few discussion threads in the Apple support forms of other users seeing this:

https://discussions.apple.com/thread/253058228?page=1

https://discussions.apple.com/thread/253053761 

In the meantime, you can still log in and access most features on loseit.com or any other Apple Mobile device running iOS/iPadOS 13.

I realize this isn’t the greatest news; we are monitoring the situation to see if Apple makes any updates that resolve this issue. If anything on our end changes or we find that this was, in fact, a Lose It! issue, we will take swift action to get it fixed."

I don't think it's app specific. There are too many apps failing to update or install on my phone, all of which -according to the app info- are compatible with my iPhone. This is what I've tried:

• Soft reset
• Logging out and in again
• Logging in with a different ID
• Deleting and reinstalling app
• Stopping dl and re-download
• Installing from a backup using iMazing (great app btw)
• Putting phone in recovery mode and updating/re-installing iOS
• Restoring to factory default and setting up as a new iPhone
• Swearing at the phone for several minutes

All to no avail. Interestingly enough, when I first connected the phone in recovery mode iTunes said there was a problem with it. That's why I persisted with trying to fix it but now it would seem it is an Apple issue. Wouldn't it be nice to have a system utility for iOS devices like there are for the Mac, like Onyx

1. It really doesn't matter what shape your device is in it does not have sufficient RAM to run iOS 13 and you cannot add it.
2. Nobody is browbeating anybody.
3. It is up to the app developer if they want to keep an older version of their app available for devices running older iOS versions, not Apple.
4. If a developer is telling you that they have an older version available then it should tell you that when you try to update. If it does not something has gone awry, click on the Get Support link at the top right of this page to contact Apple.
5. If you see a message saying that the app now requires iOS 13 or later that means the developer opted to not keep an older version available and support it. Again that had nothing to do with Apple.
6. You don't have to spend $1,000 USD to get a device that can run iOS 13. You can buy a used iPhone 6s or an iPhone SE 2020 which is $399.

This is what we see in the App Store under updates. After we go on 'download' (second screenshot) it just stays stuck there. As you can see, those apps are in that limbo since August 16th.

As those updates require iOS 13 or 14 they shouldn't show here. Important to say that other updates are happening just fine.

I checked and every app you're having an issue with is compatible with an iPhone running iOS 11 or higher. So, it's not the apps. I would do as deggie suggests and perform a Forced Restart on your iPhone.

Do to so on an iPhone 6:

Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

I am currently having the same problem. Can add Netflix, Yelp, twitter and eBay app to the list of ones that won’t update. Also had problems with accuweather last week. Have tried forced restart and deleting apps and re downloading and still nothing.

Your assertion Apple needs to fix this is not correct. Every time a new iOS version is coming out, the API's are sent to the App developers. It is 100%, completely, entirely up to the App Developers to ensure their apps work with the update. Apple doesn't own the App. Apple doesn't own the code for a 3rd party app. Apple cannot make a 3rd party app work with iOS. Only the App Developer can do that. If they haven't, you need to address your concern with the app developer.

What some of you are running into is unfortunately expected when dealing with hardware which is now 8 years old, out of date, and no longer capable of running the newer iOS versions. It's honestly only going to get worse as new iOS versions are released.

Yes, I have been having the same problem on my iPhone 6 Plus for the last several days. The App Store has gotten very finicky.

Many app updates will not load. A number of my apps have stopped working, and tell me that I need to download an update - but I am unable to do so.

I would not delete the apps, as you likely will not be able to download them again.

In the App Store, when I try to update some apps, I get this message:

"Download an older version of this app?"

"The current version requires iOS 13.0 or later, but you can download the latest compatible version"

The choices are "Cancel" or "Download."

Clicking "Download" does not work - it simply brings up the same message again. So one has to "Cancel."

That is, the App Store is not able to download an iOS compatible version of the app.

I suspect that the reason that this has started to happen now is that app developers are getting ready for iOS 15, due to be released this Fall (to go along with the new iPhone 13 series). They are updating their apps, and eliminating compatibility with iOS 12.

These are all in a continuing stream of small ( intentional) incentives to get you to buy a new iPhone. It's quite sad, since my iPhone 6 Plus is in superb shape, replaced in Spring 2019 with a brand new unit, due to a battery issue.

It would be nice to think that Apple will have a fix for this problem, but I sincerely doubt it...