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iOS 12.5.4 some apps showing updates available, updates will download but not install

iPhone 6, iOS 12.5.4, 20GB free memory, good WiFi, good battery.

Some apps auto update OK, but several updates download but don't install, still show update flags.

The apps fail to update, but they still work on the older versions.

Compatibility of update shows "works on this iPhone", typically iOS 10 or iOS 11 or higher for all these "trouble" apps.

Examples: Linkedin version 9.1.231, Twitter version 8.78.1, eBay version 6.25.0.

I have tried resetting phone, closing/restarting apps, tried using purchased apps (just showed UPDATE flag again and then failed to update).

I am afraid to delete app and try to reload in case the apps won't be usable.

This just started with iOS update 12.5.4 and all say they will work with iOS 12.

What to do?

iPhone 6, iOS 12

Posted on Aug 17, 2021 3:24 PM

Best reply

javaliga

Level 10

119,509 points

Posted on Aug 18, 2021 10:55 AM

I have found that when an app asks to "download a previous version" that the thing to do is to quit the App Store. Delete the app off your iPhone and then redownload it. It will install the latest version compatible with your iPhone/iOS. That should reset everything. But, of course, you will have to restore any preferences you had with the app.

Redownload apps and games from Apple - Apple Support

However, if an app doesn't give you the "download a previous version" message, it won't redownload and install. I think it is best to leave those alone for now and wait (hopefully) for a fix to the iOS or from the app developer.

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iOS 12.5.4 some apps showing updates available, updates will download but not install

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