Unable to activate FaceTime

Scoff_chemist Said:

"Unable to activate FaceTime: I forgot to attach this to the initial complaint but now that you have helped me with what to do, I’m gonna try it and get back to you Thank you for your time.“

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You are welcome.

Thank you your the screenshot. Seeing the screenshot, here’s what to do (perform it in the order provided)

A. Try the my above reply

B. Try a few sites*

If is no success...

C. Contact Apple Support**

*A Few Sites to Try:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If you Experience an Error when Trying to Activate iMessage or FaceTime - Apple Support

**Contact Apple Support

Have the Apple Rep run you trough the fix. If necessary, you might want to show this to the rep by performing some screensharing, which will let the Apple Rep see this firsthand, from YOUR perspective.

Apple’s Contact Information:

• Contact Us - Choose Locations
• U.S.A:(800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

You are welcome.

Scoff_chemist Said:

"Unable to activate FaceTime: I am unable to activate both facetime and imessage on my iphone 6s plus running on ios 13.3.1 Always showing signing in then I get notified that my device was unable to connect to FaceTime server Also I’m unable to install twitter on it, i was told it requires version 13.4 can anyone help me out?"

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Update your iPhone:

Seeing 13.3.1 and 13.4 both mentioned, it seems both FaceTime and iMessage restricted unless you update. So, update your iPhone.

Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update.

Go here: Update your iPhone Using a Computer - User Tip

Scoff_chemist Said:

"All I need to do it update my device right? but I’m not seeing any update available for my device.”

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You Should Install All Updates:

Updating your device seems the best way to go. But if you are not seeing it, then try clearing space and then, once cleared, update using a computer, as I mentioned above.

Two Things to Try:

(A)Updating and (B)Clearing Space:

System Resources are likely being taken up. Any application caches are likely getting in the way. Caches are used for the remembrance of application use.

(A)Updating:

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

(B)Clearing Space:

Caches are used for remembrance of application use. Internal storage cannot be upgraded. It is what it is. So, try clearing internal storage though use of the following...

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

Also...

B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..

C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.w