My Apple Watch 6 is new to me this week and I am having trouble understanding the flight of stairs count. I walk regularly on a route that has a shown elevation gain of 349 ft in the activity app yet the flight count only shows 1 or 2 in health app every time. How can that be?
My last Garmin always showed 30+ floors as did a FitBit. What am I missing?
Apple Watch
Hi gfeld1953,
Congratulations on your new Apple Watch! We'd be glad to see if we can help get it back in working order with you. We understand that you're experiencing issues with your watch reporting your activities inaccurately. For this, we'd recommend checking out these articles below:
Get the most accurate measurements using your Apple Watch
Calibrating your Apple Watch for improved Workout and Activity accuracy
If the behavior continues after that, please reach out to speak with Apple Support directly via this link: Get Support
Cheers.
I have done all of the actions that have been suggested regarding setup and what things to turn on etc. and everything is as it should be. The only thing I have not tried is re-calibrating. It will be a challenge anywhere close to home as I live on a small mountain of approx. 700 ft elevation so no level areas to walk for the suggested 20 min. I'll try it when I can but it's remarkable that any re-calibration would be required for a brand new device that should be factory calibrated before it ever reaches the consumer. I expect more from Apple and expected it to peacefully coexist with all of my other Apple devices so will rethink my purchase and consider going back to what worked, Garmin.
Inaccurate Flights of Stairs counted
