iPhone 11- small crack in screen, water damage

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Level 1

4 points

iPhone 11- small crack in screen, water damage

My daughter has a small crack in her screen and she got splashed with water. The water made it into the crack.

The phone will only display the flashing apple sign that you see when shutting down or restarting the phone. She put it in rice overnight last night and this morning it indicated that it needed charging, so she thought it was better, but then once it charged it changed back to the flashing apple sign.

Ant thoughts on if this can be saved?

iPhone 11 Pro

Posted on Aug 18, 2021 6:39 PM

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Answer 1

Top-ranking reply

Danstipsandtricks

Level 2

354 points

Aug 18, 2021 8:53 PM in response to Brentwoodmom

Hello,

as this is a cracked display you need to get it repaired by a Apple store or a aurthorised provider

so the instructions are

download the Apple support website VIA App Store
Under topics select repairs and physical damage
then select cracked screen
Then select bring into repair (find locations
Select location
find a time that suits you
your done

hope this helps

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Answer 2

deggie

Level 10

167,333 points

Aug 18, 2021 8:41 PM in response to Brentwoodmom

Nope, it is done for. Click on the Get Support link at the top right of this page to start the service process.

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iPhone 11- small crack in screen, water damage

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