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bobcatto Author

Level 1

6 points

Spotify stops playing when using other apps

Hello. I just got an iPhone 12 Pro (after being on Android for the longest time). I noticed that my Spotify stops playing when I use certain apps (ex. Facebook, some games, etc.). IOS version is updated to latest, app version is also updated, and Spotify has all permissions granted. I can't find any other discussion about the topic anywhere online which I found weird. Hoping I can get help here. It's really annoying that I can't continue listening to Spotify while browsing Facebook or playing some games. Please help.

iPhone 12 Pro, iOS 14

Posted on Aug 18, 2021 9:00 PM

Top-ranking reply

SnickZ.

Community Specialist

Posted on Aug 19, 2021 3:23 PM

Hi bobcatto,

Thank you for using Apple Support Communities. We understand from the information you provided that Spotify will stop playing when you open certain apps. We'll do our best to assist.

This would be expected if the app had sound playing as it was launched. For example, most games will have sound playing as they launch.

If this is happening only with the Spotify app, please try closing the app with these steps: Close an app on your iPhone or iPod touch - Apple Support

If the issue persists, try deleting and reinstalling Spotify: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If those don't solve it, then you'd want to contact the app's developer for more troubleshooting: How to contact an app developer

Wishing you the best, take care!

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Spotify stops playing when using other apps

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