screen is off when on call

while on the call my iPhone 11 screen is switching off and it's waking up again when I press the lock button a couple of times. IDK why it's happening and it is also happening in my dad's XR phone too...

iPhone 11, iOS 14

Posted on Aug 18, 2021 10:46 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

screen is off when on call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.