User profile for user: regan47
regan47 Author
User level: Level 1
4 points

2019 MacBook Pro Keeps Crashing/Restarting Unexpectedly

I have a 2019 MacBook Pro that continuously completes a force restart after crashing for no apparent reason. Some days I will be working and it will do it 4-5 times, some days only once.


I also am having issues with Outlook - it keeps trying to repair the database. However, I don't think these issues are correlated.


Not used for gaming or any crazy programs, just standard emails/websites/video streaming.


I have over 836.99 GB out of 1 TB left of memory. Running macOS Catalina Version 10.15.7

MacBook Pro

Posted on Aug 19, 2021 1:08 PM

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User profile for user: Tesserax
Tesserax
User level: Level 10
158,076 points

Aug 19, 2021 2:08 PM in response to regan47

Without additional information, it will be difficult to assist you with diagnosing your Mac.


As such, I suggest that you try to provide two things:

  1. An EtreCheck report. EtreCheck is a diagnostics tool that greatly helps with understanding your system.
  2. Note the times of the crashes, and then, provide us with any kernel panic or app crash reports.


Ref:

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2019 MacBook Pro Keeps Crashing/Restarting Unexpectedly

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