You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID order?

Hello, just received mail that I purchased some coins for a game callled Raid Legends worth of 50 euro via itunes ? How is that possible, i dont even have my credit card saved nor play such games. I checked to see in apple store if i have any funds, but its 0. Please help!

Posted on Aug 22, 2021 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2021 1:03 PM

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, note that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 22, 2021 1:03 PM in response to catalin67

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, note that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



Apple ID order?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.