apn problem

Hi,

Spoke with a AT&T technical person on the phone today. The issue with MMS messaging to Android device has been corrected at this time.

Thank you for all your help and direction. Apple is the BEST and has the best customer service and knowledge based representatives.

Alexis

I was just on the phone with Apple support relating to receiving MMS Messaging is not enabled. This problem occurs when I try to send images to a Android device. Apple did what they could and said it was an issue for my carrier (ATT). They (ATT) needed to look at the APN settings. I have a IPHONE 12.

Thanks

Alexis

Went to AT & T yesterday, they did a network refresh which did not work. Then we erased the phone, that did not work. They (AT & T) suggested to make a appointment with the Apple store to speak with a technician and possibly have AT &T on the phone together.

Stayed tuned, as the saga continues. I cannot believe I am the only person having this problem.

Thank you,

Alexis

What do you mean by re-provisioned ??

Thank you,

Alexis

Ok