Unable to change/edit Apple ID picture

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Unable to change/edit Apple ID picture

Hello. I have been trying to upload my Apple ID photo and it just won’t load. At least not properly. Most of the time it won’t even load. I selected a different memoji but the icon only shows a cropped version of it (refer to the attachment below) and sometimes it wasn’t even the picture that I have selected. When I check my picture on iCloud.com, it is the correct one but it seems to not Sync with the one in my phone (Settings). I have tried everything but to no avail. Please help :(

iPhone 12, iOS 14

Posted on Aug 24, 2021 11:04 PM

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Answer 1

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MichelleT18

Community Specialist

Aug 25, 2021 5:11 PM in response to jezedw

Greetings, jezedw.

Welcome to the Apple Support Communities. It sounds like you have some questions about editing your Apple ID profile picture. We can understand why you’d want more info.

To clarify, are you referencing your photo seen for your Apple ID in Settings? If so the following resource might help.

Check out: Change your Apple ID profile picture on iCloud.com

Thanks for being a part of the community.

Sincerely.

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Unable to change/edit Apple ID picture

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