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Imac OS High Sierra V 10.13.6 will not update and cannot open app store

I cannot update my Imac and I need to asap to run some graphic software.

Posted on Aug 27, 2021 12:07 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2021 2:16 AM

IF as mentioned in question - running High Sierra 10.13.6 that is because it is up-to-date. There is nothing newer in High Sierra other than what the computer is running.


If what you really mean is upGrade to a newer version of macOS - that is a different issue.


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Others may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is no workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

1 reply
Question marked as Top-ranking reply

Aug 27, 2021 2:16 AM in response to 3CMINFO

IF as mentioned in question - running High Sierra 10.13.6 that is because it is up-to-date. There is nothing newer in High Sierra other than what the computer is running.


If what you really mean is upGrade to a newer version of macOS - that is a different issue.


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Others may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is no workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

Imac OS High Sierra V 10.13.6 will not update and cannot open app store

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