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User profile for user: 21gardener
21gardener Author
User level: Level 1
6 points

When I make calls with my iPhone it rings but I can’t hear the person and they can’t hear me

I have a problem with my IPhone 8 running on iOS 14.7.1 when I make a call it rings but I can’t hear the person I’m calling and they can’t here me. This does not happen all the time. Can you advise?



[Re-Titled by Moderator]


Posted on Aug 28, 2021 12:21 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on Aug 28, 2021 3:34 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Aug 28, 2021 3:34 AM in response to 21gardener

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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When I make calls with my iPhone it rings but I can’t hear the person and they can’t hear me

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